IT Support That Shows Up Before You Have to Call.
Most businesses don't switch IT providers over price — they switch because their current one is slow to respond, vague about what's actually being done, and hard to reach when something breaks. Q7ai's Managed IT Services give you a single accountable team for day-to-day support, proactive monitoring, and long-term technology planning, with response times you can hold us to.
What’s probably true right now
Every piece of managed it services, under one team
24/7 Help Desk & End-User Support
Remote support with response-time SLAs documented in writing — so "someone will get back to you" is a commitment, not a hope.
Proactive Monitoring & Maintenance
Remote monitoring and management (RMM) and patch management that catch failing hardware and missing updates before they become outages.
IT Asset Lifecycle Management
Procure, deploy, track, retrieve, and dispose of every device on a defined lifecycle — not a spreadsheet nobody's updated in a year.
Backup & Disaster Recovery / Business Continuity
Tested backups and a documented recovery plan, so "we think we have backups" is never the answer during an actual incident.
Microsoft 365 / Google Workspace Administration
License management, security configuration, and day-to-day admin for the productivity suite your whole company runs on.
vCIO / IT Strategy & Budget Planning
Quarterly business reviews and a technology roadmap tied to your actual budget cycle — not a generic upsell list.
Co-Managed IT
We slot in alongside your existing IT staff for overflow, specialized coverage, or after-hours support — a force multiplier, not a replacement.
Vendor Management
One point of contact for your ISPs, software vendors, and hardware suppliers, so you're not the one on hold when something needs escalating.
Who this is for
Fully Managed
We are your entire IT department — help desk, monitoring, strategy, and vendor relationships, end to end.
Co-Managed
We support your in-house IT team with overflow capacity, specialized expertise, or after-hours coverage.
How this maps to your industry
Uptime for transaction systems and vendor due-diligence documentation your examiners will ask for.
IT that keeps plant-floor systems and office systems running as one, not two competing priorities.
Fast response for EHR issues, where a slow ticket means a slower patient visit.
Common questions
What's your response time?
Response times are defined in writing in your service agreement before you sign — not left as a vague promise.
Do you replace or work with our internal IT team?
Either — fully managed if you have no internal IT, or co-managed if you want us extending the team you already have.
How is pricing structured?
Per-user or per-device monthly plans, scoped to your environment during the free assessment, with structures shared upfront before you commit to anything.
What happens in the first 30 days?
A full inventory and risk assessment of your current environment, a written onboarding plan, and a named point of contact before we touch a single device.
Do you support remote and hybrid teams?
Yes — help desk and monitoring work the same whether your team is in one office or across ten home offices.
What if we already have a provider we're unhappy with?
We handle the transition, including pulling documentation and access from your outgoing provider, so switching isn't the reason you stay stuck.
Book a Free IT Assessment
No cost, no obligation — we’ll tell you exactly where managed it stands today and what a realistic roadmap looks like.